Terms of service

THERABOX TERMS OF SERVICE

Last Updated: July 7, 2026

Welcome to our website. This site is maintained as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site.

SECTION 1. OVERVIEW

INTRODUCTION, OWNERSHIP, AND AGREEMENT

This website is owned and operated by TheraBox, Inc. Throughout the Site, the terms "TheraBox," "we," "us," and "our" refer to TheraBox, Inc. TheraBox offers this website, including all information, tools, services, products, and materials from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated or incorporated herein. By visiting our Site and/or purchasing something from us, you engage in our "Service," which constitutes an agreement by conduct to be bound by the following terms and conditions ("Terms of Service," or "Terms"), including those additional terms, conditions, and policies referenced and incorporated herein or available by hyperlink.

These Terms of Service apply to all users of the Site, including without limitation, users who are browsers, vendors, customers, merchants, actual and/or potential brand ambassadors, and/or contributors of content.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any and all portions of these Terms of Service by posting updates and/or modifications to our website. It is your responsibility to check this page periodically for changes. Any such modifications shall be effective immediately unless otherwise required by applicable law. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including payment information, such as credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

We reserve the right to cancel any promotions, gifts, or discounts if we reasonably determine or suspect exploitation, misuse, or a violation of fair usage terms. Fair usage violations include, but are not limited to, creating duplicate accounts or multiple email addresses to bypass per-household promotional limits, stacking incompatible coupon codes, or purchasing promotional items for unauthorized commercial resale. In such cases, the affected order may be canceled and any paid amount will be refunded to the original payment method.

PRIVACY AND PERSONAL INFORMATION

Your visit to our Site and submission of personal information through the Site is also governed by our Privacy Policy. We collect, use, disclose, and protect personal information as described in our Privacy Policy. Please review our Privacy Policy to understand our data practices at https://www.mytherabox.com/privacy-policy.

INTENDED AUDIENCE

This Site is not intended for children under the age of 13. If you are under the age of majority in your jurisdiction, you may use the Site only with the involvement and consent of a parent or legal guardian.

SECTION 2. WEBSITE TERMS OF SERVICE

2.1 SITE USE

TheraBox grants you a limited, revocable, nonexclusive license to use this Site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the Site, reverse engineer or break into the Site, or use materials, products, or services in violation of any law. Use of this Site is at the discretion of TheraBox, and TheraBox may terminate your use of this website at any time.

2.2 COMPLIANCE WITH LAWS

You agree to comply with all applicable laws regarding your use of the Site. You further agree that information provided by you is truthful and accurate to the best of your knowledge.

Intellectual Property Laws

When accessing the TheraBox Site or using TheraBox's Services, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright, trademark, and other intellectual property ownership. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property. You shall be solely responsible for any violations of any relevant laws and for any infringements of third-party rights caused by any content you provide or transmit, or that is provided or transmitted using your TheraBox user account.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, state, or local laws, regulations, rules, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Inappropriate Content

When accessing the Site or using TheraBox Services, you agree not to upload, download, display, perform, transmit, or otherwise distribute any content that: (a) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. TheraBox reserves the right to terminate or delete such material from its servers.

2.3 ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are using the Site with the involvement and consent of a parent or legal guardian if permitted by applicable law. You may not use our products or our Service in our store for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in using our Service, including copyright and intellectual property laws. You must not transmit any malware or any code of a destructive nature. You may not create an account, make a purchase, or purchase a subscription unless you are legally authorized to enter into a binding agreement or are doing so with the involvement and consent of a parent or legal guardian where permitted by applicable law. A breach or violation of any of these Terms of Service may result in immediate termination of Services rendered to you.

2.4 ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.

This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

2.5 LINKS TO THIRD-PARTY SITES

Certain content and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third parties. We do not warrant and will not have any liability or responsibility for any third-party materials, websites, content, or services of third parties. We are not liable for any harm or damages related to the use of services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction.

2.6 USER COMMENTS, FEEDBACK, REVIEWS, AND OTHER SUBMISSIONS

At various locations on the Site, TheraBox may permit visitors to post reviews, creative ideas, suggestions, proposals, images, plans, or other materials, whether online, by email, by postal mail, Instagram, Facebook, or otherwise (collectively, "Comments" or "User Content"). Contributions to, access to, and use of User Content are at your own risk.

If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send Comments, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. You agree that we may share any public information, images, reviews, and messages across our social media sites, affiliate sites, and official Site. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party. Any comments made are the sole opinion of their creator and do not represent the opinions of TheraBox.

Unsolicited Submissions

Except as may be required in connection with your use of TheraBox Services, TheraBox does not want you to submit confidential or proprietary information to us through this Site. All unsolicited comments, feedback, information, or material submitted to TheraBox through or in association with this Site shall be considered non-confidential. By providing such submissions to TheraBox, you hereby grant TheraBox a license to use, reprint, distribute, modify, and create derivative works from those submissions. You acknowledge that you are responsible for the submissions that you provide, including their legality, reliability, appropriateness, originality, and content.

2.7 PLATFORM DISCLAIMER

YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE, INFORMATION ON THE SITE, AND PLATFORM ACCESSIBILITY ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION IN YOUR JURISDICTION.

THERABOX PROVIDES THE WEBSITE PLATFORM ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT THE WEBSITE OR PORTAL OPERATIONS WILL REMAIN UNINTERRUPTED, COMPLETELY SECURE, ERROR-FREE, OR FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO PLATFORM DISSATISFACTION SHALL BE TO DISCONTINUE USING THE SITE.

2.8 LIMITATION OF LIABILITY FOR PLATFORM USE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THERABOX, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR INTERACTION WITH THE WEBSITE PLATFORM, DIGITAL CONTENT, OR PORTAL INTERFACES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERABOX'S TOTAL LIABILITY TO YOU FOR DIRECT CLAIMS ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE PLATFORM, DIGITAL CONTENT, OR PORTAL INTERFACES, AND NOT ARISING FROM A PRODUCT PURCHASE, ORDER, SUBSCRIPTION, OR FULFILLMENT ISSUE GOVERNED BY SECTIONS 3.2 AND 3.6, SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO THERABOX, IF ANY, FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

SAVINGS CLAUSE FOR CONSUMER RIGHTS: NOTHING IN THESE TERMS OF SERVICE, INCLUDING THIS SECTION 2.8 AND SECTION 2.7, IS INTENDED TO EXCLUDE, RESTRICT, OR MODIFY ANY NON-WAIVABLE STATUTORY RIGHTS YOU MAY HAVE UNDER APPLICABLE STATE OR FEDERAL CONSUMER PROTECTION LAWS. IF ANY LIMITATION OR EXCLUSION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE UNDER APPLICABLE LAW, THERABOX'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW IN THAT JURISDICTION.

SECTION 3. THERABOX STORE TERMS

3.1 MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Subscription Price Changes

Notwithstanding the foregoing, if we make a material change to your subscription terms or recurring subscription fee, we will provide notice and cancellation information as required by applicable law. If you do not cancel your subscription before the change takes effect, the new terms or price will apply to your subsequent renewals.

3.2 PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of TheraBox. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Any merchandise purchased from our Site will be shipped by a third-party carrier. As a result, title and risk of loss or damage for such merchandise will pass to you upon our delivery to the carrier.

Damaged, defective, missing, or incorrect items must be reported within thirty (30) days of delivery, except where a different period is required by applicable law or expressly stated in a product-specific policy. Reports must be submitted by email and include clear photographs or other supporting evidence where applicable.

Reported issues will be evaluated by customer support, and replacements, store credits, or other resolutions may be offered at our discretion, except where otherwise required by applicable law. This policy applies only to the usable consumer products inside the box and does not cover cosmetic blemishes, dents, or tears to the external shipping box or product packaging materials themselves.

Approved refunds will be issued only to the original payment method used at purchase. In the case of international shipping, the recipient is responsible for any and all customs fees and duties charged.

Lost, Stolen, or Misdelivered Packages; Shipping Protection
TheraBox may offer optional shipping protection at checkout. Shipping protection applies only to the shipment for which it is purchased. If shipping protection is purchased and the order is eligible under the applicable shipping protection terms, TheraBox may offer a replacement, store credit, or other resolution for a package that is lost, stolen, misdelivered, or otherwise not received. Claims for packages marked delivered by the carrier but not received must be submitted within fourteen (14) days of the carrier’s marked delivery date, unless a different period is required by applicable law or expressly stated in the applicable shipping protection terms.

For prepaid multi-month subscriptions, including 3-month, 6-month, or 12-month prepaid plans, shipping protection purchased once at checkout applies only to the first box shipment unless the customer purchases shipping protection in a quantity that corresponds to the number of scheduled box shipments in the prepaid term. If a customer wants shipping protection for each shipment in a prepaid multi-month subscription, the customer is responsible for selecting the applicable quantity of shipping protection at checkout.

If shipping protection was not purchased for a shipment, TheraBox is not responsible for packages that are lost, stolen, misdelivered, marked as delivered by the carrier, or shipped to an inaccurate or incomplete address entered by the customer. Customers are responsible for providing accurate shipping information and a secure delivery location. If a customer has a repeated history of lost or stolen deliveries, TheraBox may, in its discretion, limit or revoke that customer’s eligibility to purchase shipping protection for future orders. Where applicable, TheraBox may refund the shipping protection charge for any order or protection option that is canceled or deemed ineligible.

3.3 ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

3.4 MEMBERSHIP, SUBSCRIPTION, AND UNIFIED REFUND RULE

Monthly boxes will be shipped to your address at the price listed. You may receive emails regarding your account or promotions for special offers, including third-party offers. You may change your email preferences at any time by using the unsubscribe link in any marketing email.

Automatic Renewal Disclosure

By purchasing a subscription, you agree that your subscription will continue and automatically renew until you cancel. The price, billing frequency, renewal terms, and cancellation policy applicable to your subscription are disclosed at checkout before purchase. We will provide notices, acknowledgments, reminders, and cancellation options as required by applicable law.

BY PURCHASING ANY SUBSCRIPTION, YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION HAS AN INITIAL AND RECURRING PAYMENT FEATURE AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGES PRIOR TO CANCELLATION. YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED OR EXTENDED FOR SUCCESSIVE PERIODS AT THE THEN-CURRENT SUBSCRIPTION RATE APPLICABLE TO YOUR PLAN, SUBJECT TO ANY PRICE-CHANGE NOTICE REQUIRED BY APPLICABLE LAW, AND THERABOX MAY SUBMIT PERIODIC CHARGES TO YOUR PAYMENT METHOD WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU CANCEL.

Cancellation (Cancel Anytime; Online Click-to-Cancel)

You may cancel at any time before your next renewal date by logging into your TheraBox account and following the online cancellation instructions, including selecting "Cancel Subscription" or a similar cancellation button. No phone call or email is required. If you are unable to access your account or authenticate online, you may request cancellation by emailing info@MyTheraBox.com. If you cancel, you will not be charged for any subsequent billing period. Cancellations take effect for your next renewal; to avoid the next charge, please cancel before your renewal date.

Unified Refund Rule

Except where explicitly required by applicable law or expressly provided in the Box Returns paragraph below, all subscription fees are non-refundable once processed.

• Prepaid Multi-Month Subscriptions: If you cancel a 3-month, 6-month, or 12-month prepaid plan early, you will not receive a prorated refund for the remaining duration of your term. Instead, your subscription will be set to non-renew, and you will continue to receive all remaining boxes already paid for until your term concludes.

• Box Returns: If you wish to return an individual box for a refund, the box must be entirely unopened, unused, and returned to us in its original condition within thirty (30) days of delivery. Returns meeting these standards may be approved in TheraBox's discretion, except where otherwise required by applicable law. If approved, a refund for that specific box will be issued to your original payment method, minus original shipping and handling fees and any return processing costs.

3.5 THIRD-PARTY PRODUCTS AND SERVICES

Certain products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content from third parties. We disclaim all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except to the extent such disclaimers are prohibited by applicable law. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

3.6 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY FOR STORE PRODUCTS

ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, EXCEPT WHERE EXCLUSION OF IMPLIED WARRANTIES IS RESTRICTED BY APPLICABLE CONSUMER LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERABOX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO ANY PRODUCT, ORDER, SUBSCRIPTION, OR STORE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERABOX'S TOTAL LIABILITY FOR DIRECT DAMAGES ARISING OUT OF OR RELATING TO A PRODUCT, ORDER, SUBSCRIPTION, OR STORE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE APPLICABLE ORDER, EXCEPT WHERE A DIFFERENT LIMIT IS REQUIRED BY APPLICABLE LAW.

3.7 ERRORS, INACCURACIES, OMISSIONS, AND DELAYS

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order. We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

3.8 SOCIAL MEDIA CONTENT POLICY

In addition to any rights we may have in Your Content or Comments, by posting content, including but not limited to photographs, videos, comments, and your applicable social media handle to TheraBox-labeled social media, posting such content to your social media accounts using the tag #mytherabox, or otherwise associating such content with the tag #mytherabox or other hashtags sponsored or affiliated with TheraBox ("Social Media Content"), you grant TheraBox and any of its third-party content management providers (collectively, the "Licensing Parties") a perpetual, irrevocable, royalty-free, non-exclusive, transferable, sublicensable right and license to display, copy, publish, distribute, transmit, print, create derivative works from, alter, edit, and/or use your Social Media Content in any manner to be determined in TheraBox's sole discretion, including but not limited to on webpages and social media channels operated by TheraBox, and for other marketing and promotional purposes, in any media now or hereafter known, with no obligation to you whatsoever.

To the extent your social media username, real name, image, appearance, voice, likeness, caption, location, or other identifying information ("Identifying Information") are included as part of your Social Media Content, you hereby grant the Licensing Parties the right and license to use such Identifying Information in connection with any use of your Social Media Content. TheraBox may, but is not required to, credit you for any such Social Media Content by posting your handle or byline, and you agree that we are not contractually obligated to do so.

When you use the hashtag #mytherabox or other hashtags sponsored or affiliated with TheraBox, you represent and warrant that (i) you own all rights in and to your Social Media Content, or have obtained any rights necessary to grant the Licensing Parties the rights provided herein; (ii) all persons appearing in your Social Media Content have granted permission for the uses and rights described herein; (iii) you are of legal age to consent to this agreement; and (iv) you are not aware of any reason why the use of your Social Media Content by the Licensing Parties as described herein will violate the rights of any third party or any law. You agree that you will not post or encourage others to post Social Media Content that is unlawful, harassing, defamatory, obscene, libelous, or otherwise objectionable.

User-Generated Content Requests

TheraBox does not intend to use Social Media Content in a misleading, defamatory, or unlawful manner. You may contact us at info@MyTheraBox.com to request that we stop using a specific piece of Social Media Content in future campaigns. We may review and address such requests in our discretion. Any prior lawful use, printed materials, archived content, or historical distributions remain valid.

3.9 OWNERSHIP

Except with respect to Your Content, you acknowledge and agree that, as between you and TheraBox, TheraBox owns all rights, title, and interest, including all intellectual property rights, in the Service and all Content and other materials within the Service. The Service is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws and treaties. Each party reserves all rights not expressly granted to the other.

3.10 WELLNESS AND MENTAL HEALTH DISCLAIMER

THERABOX PRODUCTS, CURATED BOXES, WEBSITE CONTENT, MARKETING MATERIALS, AND CURATED INSERTS ARE PROVIDED EXCLUSIVELY FOR GENERAL SELF-CARE, MINDFULNESS, LIFESTYLE, AND INFORMATIONAL PURPOSES.

THERABOX IS NOT A HEALTHCARE PROVIDER, MEDICAL PRACTICE, MENTAL HEALTH PROVIDER, OR LICENSED CLINICAL SERVICE.

OUR SERVICES, CONTENT, AND CURATED WELLNESS SELECTIONS DO NOT CONSTITUTE, AND SHOULD NEVER BE USED AS A SUBSTITUTE FOR, PROFESSIONAL MEDICAL ADVICE, MENTAL HEALTH ADVICE, PSYCHOLOGICAL COUNSELING, DIAGNOSIS, THERAPY, OR CLINICAL TREATMENT PLANS. NEVER DISREGARD PROFESSIONAL MEDICAL OR MENTAL HEALTH ADVICE, OR DELAY IN SEEKING TREATMENT, BECAUSE OF INFORMATION OR PRODUCTS CONTAINED WITHIN A THERABOX ITEM OR WEB INTERFACE. IF YOU ARE EXPERIENCING A MENTAL HEALTH CRISIS OR SUBSTANTIAL EMOTIONAL DISTRESS, PLEASE IMMEDIATELY CONTACT A QUALIFIED HEALTHCARE PROFESSIONAL, LICENSED THERAPIST, EMERGENCY SERVICES, OR A LOCAL CRISIS HOTLINE.

SECTION 4. MISCELLANEOUS PROVISIONS

4.1 INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TheraBox and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

4.2 TRADEMARKS

TheraBox, the TheraBox Site, all images and text, and all page headers, custom graphics, and button icons are service marks, trademarks, and/or trade dress of TheraBox, Inc. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.

4.3 TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. In the event of such a termination, you will remain liable for any outstanding contractual balances or transaction fees due up to and including the date of termination, and TheraBox may pursue any remedies available under applicable law for unlawful conduct, fraud, abuse, or malicious acts affecting our systems, platform interfaces, operations, or business.

TheraBox reserves the right to deny you access to our Services, or any part thereof, upon termination.

4.4 CHANGES AND UPDATES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

4.5 SEVERABILITY

If any provision of this Agreement is adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

4.6 WAIVER

The failure of TheraBox to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by TheraBox must be in writing and signed by an authorized representative of TheraBox.

4.7 RELATIONSHIP OF THE PARTIES

Nothing contained in this Agreement or your use of the Site shall be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume, or create, in writing or otherwise, any warranty, liability, or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

4.8 PARAGRAPH HEADINGS AND REFERENCES

The headings and paragraph references used herein are for convenience only and shall not limit or otherwise affect these Terms of Service.

4.9 GOVERNING LAW; VENUE

Except for Disputes subject to arbitration under Section 4.10, by using this Site, you expressly agree that your rights and obligations shall be governed by and interpreted in accordance with the laws of the State of California, excluding its choice-of-law rules. Any legal action or proceeding relating to your access to or use of the Site, Materials, Products, or Services that is not subject to arbitration under Section 4.10 shall be instituted in a state or federal court in the State of California.

You and TheraBox exclusively and irrevocably agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding. These Terms of Service expressly exclude and disclaim the terms of the U.N. Convention on Contracts for the International Sale of Goods, which shall not apply to any transaction conducted through or otherwise involving this Site.

4.10 DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. IT REQUIRES YOU AND THERABOX TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION AND IT WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU HAVE A RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 4.10(b).

(a) Agreement to Arbitrate; Scope. You and TheraBox agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service, the Service, the Site, any product or subscription, the marketing or advertising of any of the foregoing, or the relationship between you and TheraBox (a "Dispute") will be resolved by binding individual arbitration, except as expressly provided in this Section 4.10. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and evidences a transaction involving interstate commerce. This agreement to arbitrate is intended to be broadly interpreted and includes Disputes based on contract, tort, statute, fraud, misrepresentation, or any other legal theory. This agreement to arbitrate applies to Disputes arising after your acceptance of these Terms of Service, and to earlier Disputes only to the extent permitted by applicable law.

(b) Your Right to Opt Out (30 Days). You may opt out of this Section 4.10 by emailing info@MyTheraBox.com with the subject line "Arbitration Opt-Out" and stating your name, the email and billing address on your account, and a clear statement that you do not wish to resolve Disputes through arbitration. Your opt-out notice must be sent within 30 days of the date you first accepted these Terms of Service, or first accepted any version of the Terms of Service containing this Section. If you opt out, neither you nor TheraBox can require the other to arbitrate, and Section 4.9 governs your Disputes. Opting out has no effect on any other part of these Terms of Service and will not affect your use of the Service. If you do not timely opt out, you agree to be bound by this Section.

(c) Informal Resolution First. Before initiating arbitration, the complaining party must first send the other party a written Notice of Dispute describing the claim and the relief sought, to info@MyTheraBox.com if to TheraBox, or to the email on your account if to you. You and TheraBox agree to attempt in good faith to resolve the Dispute for 60 days after the Notice is received. Arbitration may be commenced only if the Dispute is not resolved within that period. This informal-resolution requirement is a condition precedent to arbitration, and deadlines to file in arbitration are tolled while the parties comply. Either party may seek a court order to enforce this requirement.

(d) Arbitration Rules and Forum. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section. The AAA Rules are available at www.adr.org. The arbitration will be conducted by a single neutral arbitrator. Unless you and TheraBox agree otherwise, any in-person hearing will take place in the county of your billing address, or you may elect to participate by telephone or video, or to have the matter decided on documents alone, to the extent permitted by the AAA Rules. The arbitrator may award any individual relief that a court could award under applicable law, including statutory damages and, subject to Section 4.10(g), injunctive relief in favor of the individual claimant. The arbitrator's award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

(e) Arbitration Fees. Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules, and TheraBox will pay the portion of those fees that the AAA Rules require a business to pay in consumer disputes. If the AAA Rules would require you to pay any fee to commence arbitration of a non-frivolous claim and that fee would exceed the cost of filing suit in court, TheraBox will pay or reimburse the excess upon your written request. Each party will otherwise bear its own attorneys' fees and costs, except that the arbitrator may award attorneys' fees and costs to the prevailing party to the extent authorized by applicable law, including any consumer-protection statute under which you bring a claim.

(f) Class Action Waiver. YOU AND THERABOX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate or join the claims of more than one person and may not preside over any form of a class, collective, or representative proceeding, except as provided in Section 4.10(h). The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim, except as required by Section 4.10(g).

(g) Public Injunctive Relief (California) - Preserved. Notwithstanding anything to the contrary in this Section, nothing in these Terms of Service waives, and you do not waive, the right to seek public injunctive relief as that term is used under California law, including under the Unfair Competition Law, Consumers Legal Remedies Act, and False Advertising Law. To the extent you assert a claim for public injunctive relief, that specific claim is not subject to the class action waiver and may be brought and adjudicated in arbitration along with your individual claims, and the arbitrator has authority to award public injunctive relief on an individual claimant's request. If, and only if, a court of competent jurisdiction, and not an arbitrator, issues a final, non-appealable decision that a claim for public injunctive relief may not be arbitrated, then that public-injunctive-relief claim, and only that claim, will be severed and stayed pending the individual arbitration of all other claims, and litigated in the courts identified in Section 4.9 after the arbitration concludes. The remainder of this Section 4.10, including the agreement to arbitrate all other claims and the class action waiver, remains in full force.

(h) Mass / Batch Arbitration. If twenty-five (25) or more similar Notices of Dispute are submitted by or with the assistance of the same law firm, coordinated group of law firms, or coordinated group of individuals within a 90-day period alleging related claims against TheraBox (a "Mass Filing"), the parties agree that the Disputes shall be administered in accordance with the AAA Mass Arbitration Supplementary Rules then in effect. To ensure an efficient and cost-effective resolution, the parties agree that a single Process Arbitrator shall be appointed by the AAA to determine administrative and procedural issues, such as filing-fee disputes and compliance with the Informal Dispute Resolution process. Furthermore, the claims shall progress in batches of no more than fifty (50) individual demands at a time to full merits arbitration. While a specific batch of claims is actively being arbitrated, all remaining demands within the Mass Filing shall be stayed or held in abeyance to the extent permitted by the AAA Mass Arbitration Supplementary Rules, the Process Arbitrator, and applicable law. Any applicable statutes of limitations shall be tolled for all stayed demands while the batching process is executed. The parties agree to cooperate in good faith with the AAA and the Process Arbitrator to implement this batching mechanism.

(i) Small Claims Exception. Either party may bring an individual claim in a small claims court of competent jurisdiction instead of arbitration, so long as the matter stays in that court and proceeds only on an individual, non-class basis.

(j) Provisional and Injunctive Relief for IP / Misuse. Nothing in this Section prevents either party from applying to a court of competent jurisdiction for temporary or preliminary injunctive or equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or the security of the Service, pending the outcome of arbitration.

(k) Severability; Non-Severability of Class Waiver. If any part of this Section 4.10 is found unenforceable, that part will be severed and the remainder will be enforced, except that if the class action waiver in Section 4.10(f) is found unenforceable as to a particular claim or request for relief, then that claim or request, and only that one, will be severed from arbitration and brought in the courts identified in Section 4.9, while all remaining claims will be arbitrated. In no event will a class, collective, or representative proceeding be ordered into arbitration.

(l) Delegation; Who Decides What. The arbitrator has exclusive authority to resolve any Dispute relating to the interpretation, applicability, enforceability, or formation of this Section, including any claim that all or part of it is void or voidable, except that a court, and not an arbitrator, will decide (i) whether the class action waiver in Section 4.10(f) is enforceable, and (ii) any issue arising under the public-injunctive-relief provision in Section 4.10(g).

(m) Governing Law for Arbitration. This Section is governed by the Federal Arbitration Act. The substantive law governing any Dispute is the law of the State of California as set out in Section 4.9, without regard to conflict-of-laws rules.

(n) Survival. This Section 4.10 survives termination of these Terms of Service and of your relationship with TheraBox.

4.11 ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and TheraBox, Inc. and govern the terms and conditions of your use of the Site, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and TheraBox with respect to this Site.

Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies, including but not limited to the Privacy Policy, guidelines, or rules that may apply when you use the website. Those additional terms apply only to the extent relevant to the applicable service or feature and do not supersede these Terms except where they expressly state that they control.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

TheraBox reserves the right to revise these Terms of Service at any time by updating this Agreement and posting it on the Site. Accordingly, you should visit the Site and review the Terms of Service periodically to determine if any changes have been made. Your continued use of this website after any changes have been made to the Terms of Service signifies and confirms your acceptance of any such changes or amendments, subject to applicable law.

4.12 ACKNOWLEDGEMENT

By using the TheraBox Services or accessing the TheraBox Site, you acknowledge that you have read these Terms of Service and agree to be bound by them.

4.13 CONTACT INFORMATION

If you have any questions about these Terms of Service, the practices of this website, or your dealings with this website, please email us at info@MyTheraBox.com.

MOBILE TERMS OF SERVICE

These Mobile Terms supplement the TheraBox Terms of Service above. In the event of a conflict between the Mobile Terms and the Terms of Service, the Mobile Terms control only with respect to SMS or text messaging.

The TheraBox mobile message service (the "Service") is operated by TheraBox, Inc. ("TheraBox," "we," or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to TheraBox's SMS or text messaging service, you agree to receive recurring SMS or text messages from and on behalf of TheraBox through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information, such as order updates and account alerts. Promotional messages may include promotions, specials, and other marketing offers, such as cart reminders.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TheraBox. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS or text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to +1-833-548-2790 or click the unsubscribe link, where available, in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other TheraBox mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For customer support or assistance, please email info@MyTheraBox.com. Please note that TheraBox does not monitor incoming text messages for customer service inquiries. You may text HELP to +1-833-548-2790 at any time to receive automated program information and contact details.

We may change any shortcode or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a shortcode or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy at https://mytherabox.com/policies/privacy-policy